Privacy notice

Data controller

This website and the accounts of the operations panel (admin.iperchat.ai) are run by the operator of this IperChat service, who is the data controller for them:

For any question about your personal data, write to info@iperchat.ai.

This website

The pages of this website are static. They set no cookies and use no analytics or tracking tools.

To deliver the pages and keep them secure, the hosting provider, Google Firebase Hosting, processes your IP address and the details of your request, such as the page requested, the date and time and the type of browser. The legal basis is our legitimate interest in delivering and securing the website (Art. 6(1)(f) GDPR).

Operations panel

Accounts for the operations panel (admin.iperchat.ai) exist only by invitation. To give you access we process:

• your email address, name and preferred language;
• the one-time sign-in links we send you, which expire after 15 minutes;
• the times you sign in.

We keep this data for as long as your account exists. The legal basis is giving you the access you were invited to (Art. 6(1)(b) GDPR).

The panel also keeps your sign-in session and a few display preferences, such as the language, in your browser. This is needed for the panel to work and is not used to track you.

Chat on other websites

The chat appears on websites run by other people, the host websites. Each host website decides how its chat is used and is the data controller for the conversations. The operator processes them on the host website’s behalf, as data processor (Art. 28 GDPR). If you use the chat on one of these websites, read that website’s own privacy policy.

Conversations are deleted after 90 days of inactivity. Visitors’ IP addresses are shortened to a network prefix after 30 days.

Providers

To run the service, the operator relies on these providers as sub-processors:

• Google Cloud and Firebase: hosting, database and authentication, including the sign-in emails. Data is stored in the EU (region europe-west1).
• OpenAI and Anthropic: the AI models that write the chat replies. They may process data outside the EU, under Standard Contractual Clauses.
• Microsoft 365: delivery of the other emails (invitations, notifications, verification codes).
• Qdrant Cloud: vector database, used only for knowledge-base features.

Your rights

You can ask for access to your data, for its rectification or erasure, and for the restriction of its processing. You can also object to the processing and receive your data in a portable format (Articles 15 to 21 GDPR). Write to info@iperchat.ai. For conversations held on a host website you can also write to that website, which is the controller.

You can lodge a complaint with the Garante per la protezione dei dati personali (garanteprivacy.it).