Answer clients about office hours, practice areas and consultations — even at night.
Clients call to ask if you handle property disputes. Every time. Repetitive inquiries about practice areas, office hours and consultation modes take time away from casework.
A potential client who can’t reach you tries the next firm on Google. First contacts are lost among unread emails and busy front desks.
There’s no way to separate general inquiries from real cases. Every call takes the same time, whether it leads to an engagement or nothing at all.
They Google “commercial lawyer”. They land on your site. The chat replies: “Yes, we handle commercial law and debt recovery. Shall I book a consultation with Mr. Rossi for tomorrow morning?” The client books. You find the appointment confirmed when you open the office.
The manager writes: “Do you have experience with water damage disputes between apartments?” The chatbot replies with the firm’s practice areas, an anonymized success story and a link to book a free initial consultation.
They write at 6 AM. The assistant recognizes them and reminds them: “Your next hearing is scheduled for Wednesday the 15th at 10:00 AM at the Milan courthouse.”
Powered by IperChat