Answer questions about treatments, prices and availability — without interrupting visits.
The front desk is busy with patients. Every missed call is a patient who books elsewhere.
“How much is a dental cleaning?” Staff repeat the same information about pricing, hours and insurance, taking time away from patient care.
Patients who come for annual check-ups don’t know you also offer invisible orthodontics, whitening or implants.
She lands on your site. The chat replies: “Yes, we’re open Monday morning from 8:30. We offer pediatric dentistry with a child-friendly approach. Can I help you book?” She leaves her name and number. Monday morning you already have the appointment.
They write: “Do you accept my insurance?” The assistant replies with the list of active insurance partnerships and a link to book a first visit with coverage.
They can’t call, but open your website. The chat explains immediate remedies, provides the emergency number and offers to book a visit the next morning.
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